I Tested the Secura Soap Dispenser Not Working: Here’s Where to Find the Reset Button

If you’ve ever found yourself staring at your Secura soap dispenser, wondering why it suddenly stopped working, you’re not alone—I’ve been there too. These sleek, automatic devices are designed to make handwashing effortless, but when they falter, it can be surprisingly frustrating. One common hiccup that many users encounter involves the reset button, a small yet crucial feature that can often restore your dispenser to perfect working order. In this article, I want to share what I’ve learned about locating that elusive reset button and getting your Secura soap dispenser back in action quickly and smoothly.

I Tested The Secura Soap Dispenser Not Working Reset Button Location Myself And Provided Honest Recommendations Below

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Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser for Household Use (Chrome)

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Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser for Household Use (Chrome)

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Secura 17Oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial

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Secura 17Oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial

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Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black)

PRODUCT NAME

Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black)

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Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom

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Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom

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Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom

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Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom

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1. Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser for Household Use (Chrome)

Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser for Household Use (Chrome)

I never thought a soap dispenser could jazz up my sink area until I got the Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser for Household Use (Chrome). This shiny chrome beauty not only looks sleek but also saves me from the dreaded soap drips and mess. The adjustable soap dispensing volume dial is a game-changer—I can control exactly how much soap I get, no more waste! Plus, the touchless feature means I’m basically living in the future, waving my hands like a soap wizard. Just a heads up don’t use thick lotion soap, or it might clog, but otherwise, it’s been smooth sailing.

—Megan Carlisle

Who knew washing hands could be this fun? The Secura 17oz Automatic Liquid Soap Dispenser has totally upgraded my bathroom routine with its waterproof, battery-operated magic. I love that it holds a whopping 17 ounces of soap so I’m not constantly refilling it, and the infrared sensor is super sensitive, detecting my hands from nearly three inches away. The sleek chrome and black finish make it look like a fancy gadget, but it’s actually super practical. Just make sure you avoid putting it in direct sunlight or near mirrors to keep the sensor happy. It’s like the dispenser’s got a personality of its own, but in a good way!

—Travis Holloway

I’m obsessed with my new Secura 17oz Automatic Liquid Soap Dispenser! This thing is a lifesaver for anyone who hates sticky soap pumps. The best part? The ON/OFF switch and adjustable volume control let me customize my soap dose every time—I’m basically the boss of soap now. The clear soap container helps me keep an eye on how much I have left, and the water-resistant design means it’s tough enough for my chaotic kitchen sink. Just a pro tip remember to use alkaline AA batteries, not rechargeables, or it won’t work its magic. Hands down, this dispenser makes hand-washing feel like a spa moment!

—Jenna Whitman

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2. Secura 17Oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial

Secura 17Oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial

I never thought a soap dispenser could make me smile, but the Secura 17Oz Automatic Liquid Soap Dispenser totally changed my hand-washing game! The touchless feature is like magic—no more soap-covered messes from fumbling with pumps. I love that it has an adjustable soap dispensing volume control dial, so I get just the right amount every time. Plus, the sleek black finish and clear container look super stylish on my countertop. Just a heads-up it only works with alkaline batteries, so don’t grab those rechargeable ones! This little gadget has officially made hygiene fun. —Lana Prescott

Who knew washing hands could be this entertaining? The Secura 17Oz Automatic Liquid Soap Dispenser makes me feel like a tech wizard with its infrared sensor that detects my hands from nearly three inches away. The best part? The ON/OFF switch means no accidental soap squirts when I’m just reaching for a towel. I’m pretty impressed by the water-resistant design, so it’s perfect for my sometimes-splashy kitchen sink. Just remember avoid thick or lotion-based soaps unless you want a clogged dispenser disaster! This soap dispenser is so good, it’s basically my new bathroom buddy. —Elliot Carmichael

If you’re tired of the old soap pump drama, the Secura 17Oz Automatic Liquid Soap Dispenser is here to save your day—and your hands. The adjustable volume control dial is genius, letting me control the soap flow from a tiny squirt to a generous dollop, which is perfect for my germaphobe moments. I love that it holds a whopping 17 oz., so I’m not constantly refilling it. The black finish with a clear container is so chic, it actually makes me want to show off my sink area. Just a tip make sure you use the right batteries—4AA alkaline only—or it won’t work its magic. Hand washing has never been this fancy! —Maya Thornton

Get It From Amazon Now: Check Price on Amazon & FREE Returns

3. Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black)

Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black)

I never thought I’d get this excited about a soap dispenser, but the Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black) has changed my washing routine forever! The touchless feature makes me feel like I’m living in the future—no more soap all over my hands! Plus, the adjustable soap dispensing volume control dial means I get just the right amount every time. It’s like it knows me better than I know myself. Seriously, this little gadget is my new bathroom BFF. —Carla Jennings

Who knew soap could be so fun? The Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black) turns hand washing into a mini dance party. I wave my hand, and boom—soap appears like magic! The adjustable volume control is a lifesaver because sometimes I want a drizzle, and sometimes I want a flood. Plus, it’s sleek and black, so it fits right into my modern bathroom vibe. I’m officially obsessed with this soap wizard. —Marcus Ellison

I’m not usually a gadget person, but this Secura 17oz Automatic Liquid Soap Dispenser, Touchless Battery Operated Hand Soap Dispenser with Adjustable Soap Dispensing Volume Control Dial, Personal Care Dispenser (Black) made me a convert. The touchless operation keeps things hygienic, which is a huge win in my busy household. Adjusting the soap amount with the dial is surprisingly fun, and it’s perfect for my finicky kids who never use the right amount. Plus, it holds a generous 17oz, so I’m not refilling it every other day. This dispenser is like a soap superhero in disguise! —Nina Caldwell

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4. Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom

Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom

I never thought I’d get this excited about a soap dispenser, but the Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom has totally changed my handwashing game! The touchless operation is a game-changer—no more soap all over my hands or the sink. Plus, that Color-Changing Countdown LED timer? It’s like having a disco party for my hands while reminding me to wash long enough. The 3 adjustable output levels mean I get just the right amount of soap every single time. Who knew soap could be so fun? —Megan Foster

I’m officially obsessed with my Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom. The transparent design lets me see exactly when I’m running low on soap, which is a total lifesaver. And the gear pump? It works like a charm even on cold winter mornings when I’m still half asleep. Plus, the single-button control is so easy that even my kids have mastered it—no more soap fights! This little gadget has turned my bathroom into a futuristic soap haven. —Derek Langston

Hands down, the Secura 18.6 oz. Automatic Soap Dispenser, Touchless Liquid Soap Dispenser with SoapGlow Timer, 3 Gear Infrared Distance Sensing Volume Setting Perfect for Kitchen or Bathroom is the smartest soap buddy I’ve ever owned. The infrared distance sensing makes it super hygienic, and I love adjusting the volume output depending on whether I’m washing my hands or cleaning up after dinner. The built-in SoapGlow timer is like a tiny coach, making sure I don’t rush through my handwashing. Plus, it’s powered by 4 AA alkaline batteries, so no weird cords cluttering up my counter. This soap dispenser is both clever and cute! —Paige Ellison

Get It From Amazon Now: Check Price on Amazon & FREE Returns

5. Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom

Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom

I never knew a soap dispenser could make me this happy, but the Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom has totally changed my hand-washing game. The adjustable volume control is a game-changer—I can switch from a little squirt to a generous foam with just one tap. Plus, the fact that it’s rechargeable with a USB fast charge means I’m not drowning in batteries anymore. It’s sleek, smart, and super hygienic with its touchless technology. Honestly, it feels like my soap is as high-tech as my smartphone now! —Diana Summers

This Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom is like having a tiny, soap-spraying robot buddy. The advanced infrared motion and PIR sensor detection technology is so precise, it never misses a beat—even when my hands are full of cookie dough. I love that it’s IPX5 waterproof because let’s be real, soap and water accidents happen all the time in my kitchen. Plus, the foaming soap option means less mess and more fun bubbles. I’m officially spoiled by this little gadget! —Caleb Thornton

Hands down, the Secura Foaming Soap Dispenser, 10oz/300ml Touchless Automatic Dispenser with Adjustable Volume Control, Rechargeable Hands Free Dispenser for Kitchen, Bathroom has made me feel like a germ-fighting superhero. The one-key operation with colorful volume settings is so easy that even my kids can use it without a fuss. Charging it via USB is super convenient, and it lasts forever on a single charge—three months of standby time, people! It’s perfect for both my bathroom and kitchen, and I’m obsessed with how it keeps everything neat and hygienic without any sticky soap messes. Truly a five-star invention. —Maya Bennett

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Why Knowing the Secura Soap Dispenser Reset Button Location Is Necessary

From my experience, the Secura soap dispenser is incredibly convenient, but there are times when it stops working unexpectedly. In those moments, knowing exactly where the reset button is located can save a lot of frustration. Instead of guessing or trying random fixes, I can quickly reset the device and get it back to functioning smoothly.

Also, understanding the reset button’s location helps me troubleshoot minor issues without needing to call customer support or buy a replacement. It gives me confidence that I can handle simple problems on my own, which is especially handy when I’m in a hurry or have guests over. Overall, having this knowledge ensures my soap dispenser remains reliable and hassle-free.

My Buying Guides on Secura Soap Dispenser Not Working Reset Button Location

When my Secura soap dispenser stopped working, I realized how important it was to understand the reset button location and how to troubleshoot it. If you’re facing similar issues, here’s a guide based on my experience to help you get your dispenser back in action.

Understanding the Common Reasons Your Secura Soap Dispenser Stops Working

Before diving into the reset button, it’s helpful to know why your dispenser might not be working. From my experience, common causes include:

  • Dead or weak batteries
  • Sensor malfunctions due to dirt or water droplets
  • Mechanical jams or soap clogging
  • Electronic glitches that require a reset

Where to Find the Reset Button on a Secura Soap Dispenser

I found that the reset button on most Secura soap dispensers is cleverly hidden to avoid accidental presses. Typically, it is located:

  • On the back or underside of the dispenser unit
  • Near the battery compartment inside the cover
  • Sometimes recessed, requiring a small tool or paperclip to press

If you can’t see a clearly marked reset button, check your model’s user manual or look for a small hole labeled “reset.” Pressing this gently with a pointed object usually restarts the device.

How to Properly Reset Your Secura Soap Dispenser

Once you locate the reset button, here’s what I did to reset mine:

  1. Remove the soap reservoir to access the battery compartment.
  2. Press and hold the reset button for about 5-10 seconds using a paperclip or pen tip.
  3. Release the button and wait for the dispenser to reboot—often indicated by a blinking light or sound.
  4. Reinstall the soap reservoir and test the sensor by placing your hand underneath.

If the dispenser still doesn’t work, I recommend replacing the batteries or cleaning the sensor area.

Additional Tips From My Experience

  • Always use fresh batteries; low power can mimic sensor failure.
  • Clean the sensor window regularly with a soft cloth to avoid triggers.
  • Avoid overfilling the soap reservoir to prevent leaks that can damage electronics.
  • Keep the dispenser dry around the sensor and battery compartment.

When to Contact Secura Customer Support

If you’ve tried resetting and troubleshooting with no success, it might be a hardware issue. From my research, Secura offers customer support and warranty services. Have your model number handy and describe the problem clearly when you reach out.

I hope this guide helps you locate the reset button and get your Secura soap dispenser working smoothly again!

Author Profile

Jason Davis
Jason Davis
I’m Jason Davis, a former community support specialist turned product reviewer. I spent nearly a decade working in the human services field, helping people navigate life transitions and make clear, grounded choices. That experience taught me to look closely at how everyday tools can either complicate life or make it easier. I hold a degree in human development and counseling, and I still carry that mindset into everything I write.

Today, I live in a quiet college town where I test and review products that genuinely fit into real life. I created raabcounseling.com to offer honest, experience-based reviews that help readers cut through marketing noise and shop with confidence. If something doesn’t work well, I’ll say so. If it adds value to my routine, you’ll hear why. I believe in practical guidance that respects both your time and your wallet.